The Spa at The Omni Grove Park Inn — who can go, how it works, and must-know rules
The Spa at The Omni Grove Park Inn is an adults-only (18+) subterranean spa with water features and professional treatments; spa access requires booking a treatment or buying a Spa Day Pass. Day passes and treatment reservations are prioritized for overnight guests, and the spa enforces a strict 18-and-over policy with ID checks possible.
In this guide
Who can go to the spa?
The Spa at The Omni Grove Park Inn is restricted to guests 18 years of age and older with no exceptions; photo ID may be requested at the spa. This age rule applies to spa facilities, including the spa pools and water features.
Overnight hotel guests receive priority for Spa Treatment and Spa Day Pass reservations before non-resort day guests; availability can be limited because of that priority.
- Must be 18+ to enter spa facilities or buy a Spa Day Pass
- Photo ID may be required at spa check-in
- Overnight guests have booking priority
| Guest type | Spa access |
|---|---|
| Overnight hotel guest | Allowed; priority for reservations |
| Day guest / non-resort | Allowed only if Spa Day Pass or treatment booked and based on availability |
| Anyone under 18 | Not permitted in spa facilities |
How spa access and bookings work
Spa reservations are required for treatments and for use of the spa water features; you can book by phone. The resort website and spa info list the current phone number for spa reservations.
Priority for available appointments and Spa Day Passes goes to overnight guests. If you need to change or cancel a booking, the spa requires 24 hours’ notice to avoid incurring the treatment fee.
- Book treatments and Spa Day Passes by phone (spa reservations line listed by the resort)
- Overnight guests have first access to bookings
- Cancellations require 24 hours’ notice or the treatment fee may apply
| Item | Note |
|---|---|
| Spa Day Pass | Available for purchase; required for pool/water-feature access |
| Treatment reservation | Required to receive service; includes access to spa amenities |
| Cancellations | 24-hour notice required to avoid fee |
What the spa includes
The subterranean spa covers a large footprint and contains numerous water features and treatment rooms; published descriptions list about 20 water features, private contrast pools, therapeutic waterfall pools, saunas, steam rooms, inhalation rooms and several fireside lounges with tea and light snacks.
Signature treatments listed by the spa include the Grove Park HydraFacial, Grove Park Classic Facial, Grove Stone Massage and a multi-element 'Fire, Rock, Water, and Light' signature treatment. Specific treatment menus and durations/prices are available from the spa.
- Approximately 20 water features and multiple therapeutic pools
- Private men's and women's contrast pools, saunas, eucalyptus steam rooms
- Fireside lounges with tea and light snacks
- Multiple signature facial and massage treatments
| Feature | What to expect |
|---|---|
| Water features | Mineral pools, waterfall pools, lap pool with underwater elements |
| Thermal rooms | Saunas, steam rooms, inhalation rooms |
| Relaxation areas | Fireside lounges with tea and light snacks |
Hours, passes and pricing basics
The Spa at The Omni Grove Park Inn is open Sunday–Thursday 8:00 AM–6:00 PM and Friday–Saturday 8:00 AM–7:00 PM. The Spa Café hours are listed as 11:00 AM–6:00 PM, with poolside food service from 11:00 AM–5:00 PM.
Published pricing examples list a Spa Day Pass at $50 and sample treatment rates (for reference) such as $75 for 50 minutes and $100 for 80 minutes; prices are subject to change and the spa should be contacted for current rates.
- Spa hours: Sun–Thu 8 AM–6 PM; Fri–Sat 8 AM–7 PM
- Spa Café: 11 AM–6 PM; pool food/beverage service 11 AM–5 PM
- Spa Day Pass: listed at $50 (subject to change)
- Sample treatment prices reported (subject to change): 50-min $75; 80-min $100
| Item | Published example |
|---|---|
| Spa Day Pass | $50 (subject to change) |
| Treatment (50 min) | $75 (subject to change) |
| Treatment (80 min) | $100 (subject to change) |
Rules, etiquette and practical tips
The spa is a non-smoking facility and outside food and beverages are restricted. The resort enforces quiet, respectful behavior in thermal rooms and relaxation lounges to protect other guests’ experiences.
Bring photo ID to confirm you meet the 18+ requirement. Towels for spa use are provided by the spa; follow staff directions about locker-room use, robe etiquette and where to leave valuables.
- No smoking anywhere in the spa
- Outside food and drink are restricted in spa areas
- Bring photo ID for age verification
- Towels and robes provided; follow staff guidance for lockers and valuables
| Situation | Suggested action |
|---|---|
| Arriving for a treatment | Check in at spa reception with ID, arrive early to use lockers/amenities |
| Using spa pools | Spa Day Pass or treatment booking required |
| Canceling | Provide 24 hours’ notice to avoid fee |
How the spa fits with other resort rules
Spa access and pool access are separate from the family-friendly indoor pool in the Sports Complex; the spa and its water features remain adults-only while the indoor family pool is open to children and families. Resort pools are reserved for overnight guests and members and are not open to the general public.
Also note the resort’s general policies: standard room check-in is 4:00 PM and check-out is 11:00 AM. Only registered guests may enter guest-room elevators or rooms after 10:30 PM.
- Spa: adults-only (18+) and separate from family indoor pool
- Resort pools: for overnight guests and members only
- Standard hotel check-in 4:00 PM; check-out 11:00 AM
- After 10:30 PM only registered guests allowed in guest-room elevators or guest rooms
| Policy area | Key point |
|---|---|
| Spa age rule | 18+ only |
| Pool access | Resort pools reserved for overnight guests and members |
| Room access after 10:30 PM | Only registered guests allowed |
