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The Omni Grove Park Inn & Spa Asheville, North Carolina
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Age, kids and pet policies at The Omni Grove Park Inn & Spa

Updated · 4 min read · By the BookResorts travel team

Age, kids and pet policies at The Omni Grove Park Inn & Spa
Quick answer

The Omni Grove Park Inn & Spa is an all-ages resort: children of all ages are welcome in guest rooms and the property operates family-friendly facilities (indoor family pool, seasonal outdoor pool). The spa and spa pools are strictly 18+; guests must be 18 to reserve a room and show photo ID at check-in.

In this guide
  1. Who can book a room (minimum age)
  2. Children and family facilities
  3. Spa access and age restrictions
  4. Adult-only options: Club floor and venues
  5. Pets — what’s allowed and restrictions
  6. Rooms, family occupancy and booking tips

Who can book a room (minimum age)

Guests making a reservation must be at least 18 years old and present a valid photo ID at check-in. Individuals 17 and younger are treated as children for hotel policy purposes.

Only registered guests may enter guest-room elevators or guest rooms after 10:30 PM; all overnight guests must be registered at check-in. This helps the resort manage quiet hours and security.

  • Minimum age to reserve a room: 18 years (ID required at check-in).
  • Guests 17 and under are considered children for policies and occupancy limits.
  • After 10:30 PM only registered guests may access guest-room elevators and guest rooms.
PolicyDetail
Minimum booking age18 years (photo ID required at check-in)
Child designation17 and younger considered children
After-hours accessOnly registered guests allowed after 10:30 PM
Grand lobby with large stone fireplace and varied seating at The Omni Grove Park Inn & Spa
Grand lobby with large stone fireplace and varied seating at The Omni Grove Park Inn & Spa

Children and family facilities

The resort is marketed as family-friendly and welcomes children of all ages in guest rooms. The property lists family-focused amenities such as a family-friendly indoor pool in the Sports Complex and a seasonal heated outdoor pool for overnight guests.

Dining outlets and some poolside venues offer kids’ menus and family seating. Evening entertainment venues that are 21+ (for example, Elaine’s Dueling Piano Bar) remain restricted to adults, so families can expect a mix of family and adult-only spaces.

  • Indoor family pool (Sports Complex) — open year-round for overnight guests.
  • Seasonal heated outdoor pool with towels provided; open to overnight guests, typically mid/late May through early October, hours listed as daily 10 AM–8 PM (weather permitting).
  • Some dining and poolside outlets provide kids’ menus; check each venue for age-specific guidance.
FacilityWho may use itNotes
Indoor pool (Sports Complex)All agesFamily-friendly; part of Sports Complex hours
Outdoor seasonal poolOvernight guestsTowels provided on arrival; first-come seating
Poolside food/serviceAll ages (family menus)Cabana Grill & Bar provides poolside service and a kids’ menu
Stone grotto indoor pool with warm lighting at The Omni Grove Park Inn & Spa
Stone grotto indoor pool with warm lighting at The Omni Grove Park Inn & Spa

Spa access and age restrictions

The Spa at The Omni Grove Park Inn is restricted to guests 18 years of age and older with no exceptions; the resort may request photo ID at the spa. Spa water-feature pools and the subterranean pool areas require either a booked Spa Treatment or a purchased Spa Day Pass for access.

Spa hours and booking: the spa is open Sunday–Thursday 8 AM–6 PM and Friday–Saturday 8 AM–7 PM. Priority for Spa Treatment and Day Pass reservations is given to overnight hotel guests. Cancellation rules and pricing apply to treatments and passes.

  • Spa age minimum: 18+ (no exceptions).
  • Spa access: requires a booked treatment or a Spa Day Pass; day guests must be 18+ to use spa pools.
  • Spa hours: Sun–Thu 8 AM–6 PM; Fri–Sat 8 AM–7 PM (confirm current hours when booking).
Spa itemRequirement
Spa pools and water featuresBooked treatment or Spa Day Pass (18+ only)
Spa Day Pass pricingPublished on spa site (fees apply)
ReservationsPriority to overnight guests; call to book

Adult-only options: Club floor and venues

The resort includes a private adult-only Club floor (roughly 30 rooms) that provides a quieter, adults-only experience; Club floor rooms include features such as a spa-like walk-in hydro-shower and access to an adult-only lounge. This Club floor is distinct from the family-friendly guest-room inventory.

Certain bars and evening venues are age-restricted: for example, Elaine’s Dueling Piano Bar admits guests 21 and older. Guests looking for adult-only spaces should request Club floor rooms when booking and confirm age requirements for evening venues.

  • Adult-only Club floor: roughly 30 rooms; access to adult lounge and Club-floor amenities.
  • Club-floor rooms include spa-like walk-in hydro-showers (as listed for Club Room / Premium Club Room categories).
  • Nightlife venues such as Elaine’s Dueling Piano Bar are 21+.
Adult-only optionNotes
Club floor (approx. 30 rooms)Adult-only lounge; Club Room and Premium Club Room types
Spa18+ access only
Late-night entertainmentCertain venues 21+ (Elaine’s Dueling Piano Bar)
Close-up of a Club Room king bed with green runner and decorative pillows at The Omni Grove Park Inn & Spa
Close-up of a Club Room king bed with green runner and decorative pillows at The Omni Grove Park Inn & Spa

Pets — what’s allowed and restrictions

The Omni Grove Park Inn & Spa is pet-friendly for dogs only. The property allows up to 2 dogs per room, each with a weight limit (listed up to 60 lbs per dog in public listings), and a pet fee applies; service animals are exempt from fees.

Pets must be requested in advance because only certain rooms are designated as pet-friendly, and pets may not be left unsupervised in guest rooms. Check your booking confirmation for the exact pet allowance, applicable fees, and any additional restrictions.

  • Pets accepted: dogs only (service animals exempt).
  • Limit: up to 2 dogs per room; many sources list a 60-lb limit per dog—confirm when booking.
  • Pet fee: a nonzero pet fee is charged per stay (amount varies by channel); request a pet-friendly room in advance.
  • Pets may not be left unsupervised in the room.
ItemTypical detail
Allowed animalsDogs only (service animals exempt)
Per-room limitUp to 2 dogs
Weight limitOften listed up to 60 lbs per dog (confirm with hotel)

Rooms, family occupancy and booking tips

Many room types accept families; examples include Deluxe Room, Resort View (1 King Bed or 2 Double Beds) and Deluxe Room, Mountain View (1 King Bed or 2 Double Beds). Other room names to request explicitly when booking include Club Room, Premium Club Room, Premium Room, 1 King Bed, Mountain View, Premium Room, 2 Queen Beds, Mountain View, Executive Junior Suite, Premium Room, Corner (Panorama), Room, Room, Mountain View, and Resort Room.

Overnight guests should confirm room-bed configuration and any requested pet-friendly designation at booking. The property requires a photo ID at check-in and enforces a mandatory resort fee and any applicable parking fees in addition to the room rate.

  • If traveling with children, choose rooms that list two beds or higher occupancy (for example, Deluxe Room, Resort View and Deluxe Room, Mountain View).
  • Ask for a pet-friendly room at the time of booking if traveling with dogs — only certain rooms accept pets.
  • Confirm resort fee, parking options (covered self-parking or valet), and any incidental deposit at or before arrival.
Room type (examples)Bed options / occupancy
Deluxe Room, Resort View1 King Bed or 2 Double Beds — up to 4 Guests
Deluxe Room, Mountain View1 King Bed or 2 Double Beds — up to 4 Guests
Resort Room2 Queen Beds (check occupancy limits)
Planning

Frequently asked questions

See all FAQs →
Can children use the spa pools at The Omni Grove Park Inn & Spa?

No. The Spa at The Omni Grove Park Inn and its spa pools are restricted to guests 18 and older; access requires a booked treatment or a Spa Day Pass.

Are the resort pools open to the public?

No. Both the indoor and outdoor resort pools are reserved for overnight resort guests and members only; they are not open to the general public.

How many pets can I bring and is there a weight limit?

The property accepts up to 2 dogs per room and many public listings show a 60-lb per-dog limit; a pet fee applies. Service animals are exempt from fees. Confirm specifics with the hotel when you book.

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